Become the RESTORATION PARTNER - before, during and after a disaster
Has marketing with swag & donuts worked? Offer customers business emergency plans and one-click service requests — so they call you first, every time.
Here's all the good stuff
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Instant Customer Logins
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Friction-less Service Request
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In-app Messaging
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24/7 Emergency Plan
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Be the Emergency Plan
No passwords. No downloads. No delays.
Passwords are hard; with WaitQue create flyers & swag with QR codes that are unique per customer. Your customers can scan this QR code to login to your customized WaitQue app hassle-free. It's ok if customers don't have the app; 100% of the functionality is available on the web.
You're one click away
Your customers don't have to fumble to find your contact information and compete with the dozens of other competitors in their phone book.
Customers can text or call you directly from the app
Customer's don't need to find you from a stack of business cards, they can message you directly from the app.
Your customer's have the Business Emergency Plan at their fingertips
When disaster strikes, your customers have easy access to the emergency plan to mitigate disaster. You're also one click away when they need help.
Be top of mind when disaster strikes
You're team's plan is also baked into the emergency plan; your customers' don't have to take resources away to manage your team since that was already planned out.
WaitQue transforms restoration companies from reactive vendors into indispensable Restoration Partners — before, during, and after a disaster.
No Differentiation in Restoration Services
Pain
Restoration companies all provide the same core services. From a customer’s perspective, everyone looks interchangeable.
WaitQue Solution
WaitQue helps you add value before a disaster ever happens by creating and maintaining a customer-specific Business Emergency Plan (BEP).
Outcome
You’re no longer just a vendor who shows up after damage — you’re a preparedness partner customers rely on year-round.
Chaos During a Disaster
Pain
In an emergency, customers are forced to make critical decisions on the fly — tracking contacts, procedures, and next steps while stress is high.
WaitQue Solution
Operating procedures, contacts, and response plans are documented in advance within the BEP — ready to use when it matters most.
Outcome
Faster response, fewer mistakes, and a calmer, more controlled recovery for everyone involved.
Everyone Markets the Same Way
Pain
Every restoration company relies on the same tactics — swag, donuts, and generic leave-behind flyers that get forgotten.
WaitQue Solution
Offer customers something your competitors can’t: a branded, customizable WaitQue app and QR-based access tied directly to their emergency plan.
Outcome
Your brand stays front-and-center long after the donuts are gone — and exactly when customers need help.
Too Much Friction to Book Service
Pain
When customers need help fast, complicated booking processes create delays — and open the door for competitors.
WaitQue Solution
WaitQue streamlines service requests with one-scan, one-tap access — removing friction at the moment of need.
Outcome
You become the easiest choice, and the first call, when disaster strikes.
Customers Aren’t Sticky
Pain
Switching restoration providers is easy. There’s little long-term commitment once a job is complete.
WaitQue Solution
By embedding yourself into a customer’s BEP — including procedures, contacts, and workflows — you become part of their operations.
Outcome
Customers are far less likely to switch because replacing you means rebuilding their entire emergency plan.
Customers Only Need One BEP
Pain
Maintaining a Business Emergency Plan takes real effort. Customers don’t want to build — or maintain — multiple versions.
WaitQue Solution
WaitQue makes your company the single, trusted provider behind the customer’s BEP.
Outcome
Once you’re in, competitors are locked out — and your position as the default restoration partner is secured.
White-label Business Emergency Plan App
Custom iOS and Android apps deployed to the app stores on the Franchise Plan. Otherwise, the app is completely customizable with your brand's logo, colors, services offered, etc. so your customers feel comfortable knowing they are dealing with you
One-click Lead Bookings
The app already knows who your customer is via customer QR codes; when they view the Business Emergency Plan, they can request your services with one click without the overhead of filling out contact information forms in the middle of dealing with a disaster
Build Exclusive Relationships
Go above and beyond swag and donuts; add real value by building your customers' Business Emergency Plan for them that is available to them at their fingertips in a easy to use modern iOS & Android app that they can use for onboarding training, maintenance and disaster mitigation. Your brand will be top-of-mind and will be one click away when customers' need help mitigating disasters.
Stand out from the crowd
Independent Plan
$0/mo
$25 / lead via the app
Sign up offer - 3 months unlimited leads for free - No Credit Card Required
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Pay-per-lead plan - 3 months unlimited leads for free
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$0 setup fee
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$0 monthly fee
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Unlimited number of customers & business emergency plans
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Fully theme-able app
Franchise Plan
$500/mo
Every location gets 1 free lead per month, then $19 / lead
White-labelled app published to Apple App Store and Google Play Store
Sign up offer - 3 months unlimited leads for free - No Credit Card Required
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White-labelled app
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Free included monthly leads
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Org-wide reporting capabilities
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